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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debra Wright

July 6, 2024

5  out of  5
rating by Debra Wright
"Great People. Always helpful for all my insurance needs ."
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ERLINDA NATALE

January 22, 2024

5  out of  5
rating by ERLINDA NATALE
"Beth is a good sales Representative at State Farm. Working with Cathy Carpenter in Lavale Md21502. Ask a insurance quote recd it in the same day.thx again Beth"
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Terry Ploegstra

October 30, 2022

5  out of  5
rating by Terry Ploegstra
"Always responsive and professional. Stays on top of things with timely reminders if I forget anything. Have had my home and auto policies with Cathy for 6 years."
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David Duncan

May 10, 2022

5  out of  5
rating by David Duncan
"This is the best insurance agency, very professional."
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Nick Bolinger

April 20, 2022

5  out of  5
rating by Nick Bolinger
"Great experience overall talking to these great people today. Very helpful, knowledgeable, and just good people. Like having a conversation with friends or neighbors."
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Karen Stafford -DHS- Allegany County

October 8, 2021

5  out of  5
rating by Karen Stafford -DHS- Allegany County
"I have been with State Farm for 35 years now. I carry homeowners and car insurance. Best rates and very responsive to any questions. Dawn Eisentrout has always went above and beyond for my family. My son now has his own policy and we feel confident that he will be taken care of. We appreciate and trust that State Farm is always doing their best to find us the best rate and take care of our claims professionally and immediately. Thank you State Farm!"
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Jill Blubaugh

August 22, 2021

5  out of  5
rating by Jill Blubaugh
"Good reliable hometown services"
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Jason Clites

August 17, 2021

5  out of  5
rating by Jason Clites
"I hadn’t been keeping up with my life after my back surgery and I received an email from State Farm and I was able to prevent the canceling of my coverage by sending a short email to my agent and telling her my situation and she response was so swift I was still in the waiting room for my neurologist appointment. Lol I’m just happy that I have such a good agent to help out and it makes me feel good."
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Rachel Whorton

August 4, 2021

5  out of  5
rating by Rachel Whorton
"patient an understanding staff love state farm great rates an prices."
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Goldie Gurl

July 15, 2021

5  out of  5
rating by Goldie Gurl
"Cathy and her staff have always been very responsive whenever I call. I appreciate their due diligence in researching any questions I might have."
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Bruce Thomas

February 16, 2021

5  out of  5
rating by Bruce Thomas
"Cathy and her office manager both responded within a very reasonable time. It turns out they could not insure my out-of-state home."
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Jennifer Purdy

August 6, 2020

1  out of  5
rating by Jennifer Purdy
"Completely dishonest and unprofessional, ended up with a $300+ insurance fine from a multi-car policy. Never had a claim and was told I'm not valued as a customer."
We responded:
"David: I don't believe we have ever said anyone was not valued, but I appreciate the input. When the premiums are not paid, the Motor Vehicle Dept. levies fines--not State Farm"
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Brandon Eisentrout

June 9, 2020

5  out of  5
rating by Brandon Eisentrout
"I've been with State Farm, specifically Cathy Carpenter as an agent for most of my life. The staff here as just amazing and are always there to help and listen to concerns at all times. 5 stars isn't enough. The ladies here are outstanding people."